Investigation Procedures

Director of Internal Audit 

Director of Internal Audit shall provide confidentiality over hotline documents in order to maintain the integrity of the hotline program. 

Vendor Responsibility

The hotline number is answered by the hotline vendor.  The interviewer should explain the process: 

  • Information provided is confidential. 
  • Assign a number (sequentially) to each caller and provide that number to him/her. 
  • Ask caller to call back within 10 business days in case Auditor needs additional information after the preliminary investigation. 

Caller Responsibility

  • File a report online: http://www.pgcpshotline.com or file a report by phone:1-866-646-2512 

  • Board Resolution 452-05 protects employees from retaliation for disclosing what the employee believes evidences certain unlawful, wasteful or hazardous practices.
  • Caller may leave name and number in case additional information is needed.  If caller wants to remain anonymous, an identification number will be provided at the end of the interview. 
  • Provide as much detail as possible to explain the activity that is taking place.  The detail provided should include:  
    • Agency/department and subject (s) involved. 
    • Description of events, fraud, abuse, etc. 
    • Dates, times, and places of occurrence. 
    • Any available evidence to support allegation. 
    • Available documentation and location. 
    • Any credible witnesses  

PGCPS Investigator Responsibility

  • Record the call on the hotline log database 
  • Discuss hotline information received with Director of Internal Audit 
  • Perform investigation, if warranted 
  • Contact the Board Chair and Superintendent if urgent action is required 
  • Provide periodic reports to BOE 
  • Issue letter or report once investigation is finalized 
  • Follow-up on completion of any required remedial actions 
  • File, sequentially, investigation documentation in a locked file drawer in the file room  

Sasser Administration Building
14201 School Lane
Internal Audit Trailer
Upper Marlboro, MD 20772
Phone: (301) 780-6888
Fax: (301) 780-6893
Last modified: 9/19/2012 10:24:31 AM