Skip Navigation

Volunteer Site Coordinator Resources

Welcome to the resource hub for Site-Based Volunteer Coordinators. Your role is essential in building strong school communities through volunteerism.

Key Responsibilities

  • Collaborate with School Leadership: Align volunteer efforts with school goals through clear communication.
  • Volunteer Recruitment & Training: Lead recruitment and provide essential training, including safety and background checks.
  • Record Keeping: Maintain accurate records of volunteer hours and contributions.
  • Volunteer Recognition: Organize events to acknowledge volunteer efforts.
  • Program Evaluation: Collect feedback to continuously improve the program.

Policies & Procedures

Volunteer Code of Conduct: Uphold school standards and ensure all volunteers complete background checks in accordance with PGCPS policies (AP 4216.6).

For more information, please refer to the Site-Based Volunteer Coordinator Handbook.

Key Resources

Volunteer Onboarding & Compliance

Volunteer Recognition and Retention

Top 10 Strategies For Volunteer Recognition and Retention

1. Volunteer Recognition Wall

Create a physical or virtual “Wall of Fame” where volunteers’ names and achievements are displayed, honoring their contributions and inspiring others to join.

2. Certificates of Appreciation

Offer formal certificates or plaques that recognize hours of service, special achievements, or milestones. These can be presented at a ceremony or mailed to volunteers to make them feel valued.

3. Ongoing Acknowledgment

Send regular shout-outs in newsletters, morning/afternoon announcements, emails, or meetings to acknowledge efforts in real time. A simple “thank you” or public acknowledgment keeps morale high and ensures volunteers feel appreciated year-round.

4. Volunteer Spotlights

Feature volunteers in newsletters, social media, or websites, highlighting their contributions and stories. This public acknowledgment boosts morale and shows the community the impact of their work.  Make sure you include #PGCPSvolunteers so that it can be spotlighted on our webpage.

5. Service Milestones

Recognize long-term volunteers with special awards for hitting significant milestones (e.g., 100 hours, 1 year of service). Offer tiered rewards, increasing in prestige as volunteers dedicate more time.

6. Small Tokens of Gratitude

Provide small tokens of appreciation, like branded merchandise (t-shirts, mugs, or pins), personalized thank-you cards, or gift cards. These ongoing gestures keep volunteers feeling appreciated between major events.

7. "Thank You" Events

Host "Thank You" luncheons, coffee meet-ups, or virtual appreciation events throughout the year. These informal gatherings foster community among volunteers and allow leadership to express appreciation in a personal setting.

8. Peer-to-Peer Recognition

Encourage volunteers to nominate one another for recognition. This builds camaraderie and allows volunteers to appreciate their peers’ efforts, increasing group cohesion.

9. Tailored Recognition Programs

Personalize recognition by identifying each volunteer’s unique contributions. Plan annual events such as an awards ceremony where volunteers receive personalized awards (e.g., "Above and Beyond" or "Leadership Award") based on their specific efforts.

10. Personal Growth and Development Opportunities

Offer skill-building workshops, networking opportunities, or leadership roles as part of volunteer recognition. Showing volunteers that their time is not only appreciated but also contributes to their personal growth enhances retention.

Important Contacts

Contact a member of the Office of Community Partnerships or use the information below for assistance with specific issues.

Additional Contacts

Volunteer Application Process

Community Partners

volunteers@pgcps.org

301-952-6380

CPS Clearance Checks

Human Resources

hr.customerservice@pgcps.org

301-780-2191

Fingerprint Background Check

Human Resources

hr.backgroundunit@pgcps.org

301-952-7831

SafeSchools Training Modules

 

safeschools.training@pgcps.org

301-952-6774

Fingerprinting and Background Check Locations

Sasscer Administration Building - Appointment Only
14201 School LN Room 128
Upper Marlboro, MD 20774 

Tel: 301-952-6775

1A Prevent First Fingerprinting
3710 Riviera Street, Suite 1A
Temple Hills, Maryland 20748

Tel: 301-423-5414

Livescan\MD™ Appointment Only
1401 Mercantile LN Rm 251
Upper Marlboro, MD 20774

Tel: 240-600-1448