ParentVUE Support for Parents and Guardians

Request Account Activation

I am an Existing Parent

1. After clicking the link above, Select “I am a Parent.”
2. Click on Request Account Activation on the ParentVUE login screen
3.  Enter first name, last name, email address, phone number and date of birth of your child
1. Note: Information must match the student information system
2. If information is missing from the student information system, parent will not be able to continue
4. Click on the Request Activation button
5. Locate email sent titled “ParentVUE Account Activation Information.” (sample)
6. Click on the link enclosed in the email
7. Read Privacy Statement and click “I Accept” to continue
8. Enter and confirm a secure password
9. Click Complete Account Activation.
10. Navigate ParentVUE
1. Click Go Back < in upper left to go to ParentVUE Home Screen OR
2. Click Online Registration tab in upper right to begin the online enrollment proces

Request Activation Key Letter

1. Visit your child’s school with your government-issued identification card.
2.  Speak with the front office and request a printed copy of your activation key. (sample)
3. Click this link: "I am an Existing Parent.”
4. Select “I am a Parent” and click on Activate Account on the ParentVUE login screen.
5. Read the Privacy Statement and click “I Accept” to continue.
6. Enter first name, last name, and activation key from printed Activation Key Letter.
7. Click Continue to Step 3.
8. Enter a username (email address), password and confirm a secure password and enter a Primary Email address.
9. Click Complete Account Activation.
10. Navigate ParentVUE
1. Click Go Back < in upper left to go to ParentVUE Home Screen OR
2. Click Online Registration tab in upper right to begin the online enrollment process

Synergy Online Registration Guide For Parents

Learn more about Registering for School in PGCPS

I am a New Parent

1. After clicking the link above, click Create a New Account. 
2. Answer the guiding questions to determine if they should continue. 
3. Click on the blue Continue button. 
4. Read the Privacy Statement and click “I Accept” to continue.
5. Enter first name, last name, email, confirm your email address and enter the special characters. 
• Note: The first and last name entered will be the name identified on the ParentVUE account and should be the parent/guardian’s legal name. 
6. Login to the email account provided in the previous step to locate the email titled “ParentVUE Registration” sent from noreply@pgcps.org. (sample)
• Note: “here” is a personalized activation link with an embedded activation key. It should not be shared with others. 
7. Click  “here” to return to ParentVUE and complete the account creation process. 
8. Enter and confirm a password for your ParentVUE account.
• Note: Remember to make your password something you would remember and keep it secure. 
9. Click Continue 
10. Next, you will be taken to the beginning of the Online Registration (OLR) application. 
• Click on Online Registration if you need to enroll your student in PGCPS. 
• Click on Student ID Request if you are obtaining a student number for the purposes of applying for a lottery or charter school. 
11. Then, follow all on screen prompts to complete the application.

Synergy Online Registration Guide For Parents

Learn more about Registering for School in PGCPS